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Welcome to Infinity Group's new support portal.

We're working hard to deliver new features and respond to customer feedback, here are some highlights from recent releases.

This Release

  • Ability to view and download invoices
  • Simplified case logging experience
  • Communication preferences added to your profile
  • Access your asset information
  • View your network monitoring data
  • View your devices' health and status

Last Releases

  • Quick create links on the homepage
  • Natural language search capability
  • Single Sign-On for improved security and ease of access
  • Updated responsive layout for mobile users
  • Deep links to cases from satisfaction surveys
  • Power BI case statistics for admins

Roadmap

  • Storefront for purchasing new licences
  • Project status updates

If there are items you’d like to see on the roadmap, then please let us know!

There are some issues we are aware of and are working on too.

Known Issues

  • None